What is your returns policy?
BagsandHandbags prides itself on its service and we are therefore pleased to offer a no quibbles return policy. If for any reason you are unhappy with your purchase you can return it for an exchange or refund within 7 days of delivery, providing it has not been used and is in its original packaging. Please follow the process below:

• Place the item in its original packaging, making sure to include the delivery note and clearly re-address the parcel to:
  BagsandHandbags
  11 Hoey Drive
  Overtown
  Lanarkshire ML2 0RZ
  
  
• We advise that you return goods to us using a recorded delivery for your own protection, as we are unable to take responsibility for any items lost in transit

If the goods are damaged or being returned due to our error we will also refund any costs incurred in returning the items. Where goods returned are not faulty we will only be able to refund the cost of the individual item. Please note that we can only refund to the credit or debit card used to purchase the goods originally, and thet we cannot refund you until we have received the bag